Retrofitting Older Buildings with Heat Pumps: A Practical Guide for Facility Managers

8 mins read

Swapping out a creaky old boiler for a sleek, low-carbon heating system might sound like a straightforward upgrade but in older buildings, it’s anything but. Whether you’re managing a grand Victorian office, a pre-war shopfront, or even a listed heritage site, chances are your building wasn’t designed with today’s tech in mind.

Still, with rising energy prices, tightening regulations, and the UK marching towards its net-zero targets, commercial heat pumps are quickly climbing the list of viable alternatives. The challenge? Making them work in structures that weren’t exactly built with efficiency in mind.

If you’re considering a retrofit, there’s plenty to weigh up from draughty corridors and maze-like layouts to tricky planning restrictions and legacy heating systems. This guide breaks down the key obstacles, offers practical solutions, and shares real-life examples to help you decide if a heat pump is right for your building.

Why Bother with Heat Pumps in Older Buildings?

Unlike boilers, which burn fuel to generate heat, heat pumps move it — drawing warmth from the air or ground and pushing it inside. It’s an elegant and efficient approach, especially compared to ageing gas or oil systems.

That makes them tempting for older properties — but there’s a catch. Heat pumps thrive in well-insulated spaces. And let’s face it, a draughty Edwardian townhouse or a solid brick warehouse isn’t going to tick that box without a bit of love first.

That said, with some smart preparation, many older buildings can be brought up to standard. It’s rarely a plug-and-play job — but it’s far from impossible.

Common Hurdles (And How to Navigate Them)

1. Insulation and Heat Loss

Here’s the biggie: older buildings tend to bleed heat like a sieve. Boilers work in short, sharp bursts at high temps. Heat pumps? They prefer a slow and steady approach, so decent insulation is non-negotiable. Without it, that warmth disappears fast.

Start by checking:

  • Walls: Solid brick or stone construction? You’ll probably need internal or external insulation.
  • Windows: Still rocking single glazing? Secondary glazing or some savvy draught-proofing can make a big difference.
  • Gaps: Around windows, doors, and floorboards — seal them where you can.

If you’re dealing with a listed building or you’re in a conservation area, options might be limited. In that case, a hybrid setup — pairing a heat pump with a traditional boiler — can offer a more flexible solution.

2. Space: Not Always on Your Side

Heat pumps aren’t exactly compact. And older buildings? Space is often at a premium.

  • Air Source Heat Pumps (ASHPs) need an outdoor unit — not ideal if you’re surrounded by brick walls.
  • Ground Source Heat Pumps (GSHPs) require trenches or boreholes — which is a no-go in many built-up or historic areas.

Potential workarounds:

  • Compact ASHPs can sometimes be rooftop-mounted or tucked into quiet courtyards.
  • For estates or campuses, a shared ground loop can serve multiple buildings efficiently.

3. Noise and Visual Impact

Heat pumps aren’t noisy per se — but they do emit a low hum, especially the outdoor components. In densely populated or conservation areas, that can cause concern.

A few things to bear in mind:

  • Local councils often enforce strict noise limits — check the regs before signing on the dotted line.
  • Aesthetic matters in heritage settings. Acoustic enclosures and thoughtful placement can help keep everything looking and sounding discreet.

4. Compatibility with Existing Systems

One common misconception? That a heat pump will simply slot into your current setup without a hitch. In reality, traditional systems are designed for high-temperature heating — think gas or oil boilers.

Heat pumps operate at lower temperatures, so without some adjustments, your new system might underperform.

Solutions worth considering:

  • Upgrade to larger, low-temperature radiators.
  • Underfloor heating works brilliantly with heat pumps, though retrofitting it isn’t always cheap or easy.
  • Again, hybrid systems can bridge the gap during colder spells when extra punch is needed.

Real-World Examples

Sutton Dwellings, Chelsea
This Edwardian housing block had 27 boreholes drilled for a GSHP system. Compact units in each flat have dramatically reduced both bills and emissions.
📖 Source: The Guardian

Greenhouse, Leeds
A disused industrial building, now a thriving sustainable development. Ground source heat and solar power have slashed energy use by over 40%.
📖 Source: Financial Times

Budgeting and Financial Support

Upfront Costs vs Long-Term Gains

Let’s not beat around the bush — commercial heat pumps aren’t cheap. An ASHP install could set you back £15,000–£30,000, with GSHPs often more. But the long-term savings? Considerable.

One 1960s office block switched to an ASHP and saw heating bills fall by nearly a third within two years.
📖 Source: The Times

Help with the Costs

A few government-backed schemes can ease the burden:

  • Boiler Upgrade Scheme (BUS) — Grants up to £7,500.
  • Salix Energy Efficiency Loan Scheme — Interest-free loans for public sector buildings.

Used well, these can significantly soften the blow of those upfront costs.

Planning Permission and Red Tape

If your building is listed or sits in a conservation area, you’ll almost certainly need planning permission. Even if it’s not, local noise or visual impact restrictions might still apply — especially if you’re altering the external appearance.
📖 Source: Gov.uk

Making It Work: Practical Tips

  • Start with an energy audit — You can’t fix what you haven’t diagnosed.
  • Choose experienced contractors — Retrofitting is not the time for guesswork.
  • Consider a phased approach — Start with a hybrid setup if a full switch isn’t feasible right away.
  • Monitor and optimise — Smart controls and performance tracking help fine-tune efficiency over time.

Final Thoughts

Fitting a heat pump into an older building isn’t a quick weekend job but with solid planning and the right team, it’s entirely within reach. The payoff? Lower bills, a lighter carbon footprint, and a building that’s geared for the future.

For facility managers playing the long game, it’s a move well worth considering.

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